When you share emails or other content with PAM, we take security and privacy seriously.
Here’s what happens to your shared content:
Secure storage: All content is stored on our AWS servers with encryption activated.
AI processing: We use Claude (Anthropic) to process your content, but nothing you share is ever used to train AI models, in line with AWS' terms of service.
Account-only visibility: The email content is only visible to members of your PAM account when viewing the task or event that it created.
Support access: Our support team can see your shared content only if needed to help with a specific query about your account.
No external sharing: We never share your email content or email address with anyone outside your account.
🛡️ Your privacy matters — every step is designed to keep your data safe, private, and only accessible to you and those you trust.