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How to connect your Outlook Calendar to PAM

View your Outlook Calendar events inside PAM so you can see all your events in one place.

K
Written by Kat Williams
Updated over 2 weeks ago

PAM can display your Outlook Calendar events alongside your PAM events and tasks, so you can manage everything in one shared calendar.


How to connect and enable Outlook Calendar in PAM

Follow these steps to turn on the sync between Outlook Calendar and PAM:

  1. Open the PAM app.

  2. Tap My PAM in the bottom menu.

  3. Tap Connect.

  4. Tap Outlook Cal Sync.

  5. Tap the "Connect Outlook Calendar" button (blue).

  6. Follow the prompts from Microsoft to give PAM access to your Outlook Calendar events (view-only, so no accidental changes can be made):

    • Sign in with the Microsoft account you use for Outlook Calendar (if you have multiple accounts, choose the correct one) and

    • Tap Confirm to connect to PAM

  7. Optional settings:

    • Choose whether to share your Outlook Calendar events with everyone in your village or keep them private to yourself in the My PAM page.

    • You can also connect additional Outlook calendars by repeating the steps above.

Sync timing

  • Outlook Calendar → PAM: Pull down on the PAM Calendar screen to refresh. Your events will appear almost instantly. PAM continuously checks Outlook Calendar so both match.

How to spot Outlook events in PAM

  • Events imported from Outlook Calendar will have the Outlook logo, so you can quickly identify them.

  • Each event will also show:

    • A link back to the original event in Outlook Calendar

    • The Outlook Calendar owner it belongs to

    • Any attendee email addresses included in the Outlook event

    • Link to open any video meetings (if included)


How to sync PAM events into Outlook Calendar

You can view your PAM events alongside your other Outlook Calendar events by following these steps:


On your smartphone

  1. Open the PAM app.

  2. Tap My PAM in the bottom menu.

  3. Tap Connect.

  4. Select Outlook Cal Sync.

  5. Tap the "Copy PAM Calendar URL for Outlook" button (orange) to copy your PAM calendar link.

  6. Open your Outlook inbox.

  7. Start a new email, paste in your PAM calendar link, and send it to yourself.

On a desktop or laptop

  1. Log in to your Outlook account.

  2. Open the email you sent yourself and click on the PAM calendar link.

  3. Follow any prompts from Microsoft to add a calendar by URL.

  4. Grant permission for PAM to add its calendar events to your Outlook Calendar.

  5. Confirm the connection.


How to spot PAM events in Outlook

In your Outlook Calendar:

  • Look for PAM in the left-hand calendar menu (under Other Calendars in the Outlook web app or the appropriate section in the Outlook desktop/mobile app).

  • Select PAM to show PAM events in your Outlook Calendar view.

  • Unselect PAM to hide PAM events.

📝 Note: PAM events may take up to 15 minutes to load in Outlook Calendar (depending on the number of events you have). PAM events in Outlook Calendar are view-only, so you can’t edit them directly from Outlook. This prevents accidental changes.


Common questions:

Can I edit my Outlook Calendar events in PAM?
No. Outlook Calendar events in PAM are view-only. This prevents accidental changes to meetings or events in your Outlook Calendar.
If you need to edit an Outlook Calendar event, open it directly in Outlook Calendar. A link to the original Outlook event is included in the event details in PAM for quick access.


Troubleshooting

I received an error message when I tried to connect. What should I do?
If you’ve tried to connect but received an error, you may need to remove PAM from your Microsoft account and try again. To do this:

  1. Find PAM in the list of connected apps.

  2. Click Remove to revoke permissions.

  3. Open the PAM app and start the connection process again — making sure to tick the calendar access checkbox in Step 6 so PAM can access your Outlook Calendar.

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